Welcome to the Swift Awards blog!

Each week our judges interview a diverse range of local businesses throughout the UK to find shops, tradespeople and companies that offer good customer service and great value. Each nominated business must be able to demonstrate its ability to provide the quickest, most reliable and hassle-free service for its customers, as measured against our tough awards criteria. However, we are also looking for companies that contribute to a thriving local business community; either by offering innovative services in accordance to customer needs, or simply an ongoing commitment to going that extra mile.

If they successfully pass the judging process, nominated businesses join a host of other winners on the Swift Award business directory, showcasing only the very best of local firms throughout Britain. The Swift Award business directory is rapidly expanding and we now have over 300 winning businesses featured online. So if you are looking for a reliable company that offers great value, the Swift Award business directory is the first place to look.

Our judges have been so impressed by many of the businesses we have spoken to that we have decided to create this blog to share with you some of the success stories and customer service tips we’ve heard. The blog will cover topics such as how small businesses are overcoming the credit crunch, what the current business trends are, and the revival of ‘good old-fashioned customer service’. The blog will not only be useful to business owners and employees, it will make fascinating reading for customers as well.

So every week our blog will give you a look behind the scenes at the Swift Awards and some of the best local businesses in the UK. But we would also love to hear from you, whether you are a customer with a story to tell about customer service, or a company owner who wants to shout about their business.